3G Mobile Switch Off

Impact on SMS text diallers on 3G switch off

There are currently four generations of mobile technology; 2G, 3G, 4G and 5G. The older generations have been in use for around 20 years. Mobile providers have agreed with the UK Government to phase out 2G and 3G services by 2023. There are currently 4 main mobile providers in the UK; Vodafone, EE, Three and O2. All other mobile companies use one of these four to provide their services. For example, Lebora, Asda, Talk Mobile use Vodafone. Lyca Mobile, Plusnet and BT Mobile use EE. Smarty uses Three and Tesco, Giff Gaff, Sky and Virgin all use O2. The 4 main providers all plan to switch off their 3G networks by 2025. This means that any technology using 3G will no longer work and a new device will be required that works with 4G or 5G.

This will affect our customers using older SMS text diallers and they will want to consider upgrading their equipment in advance of the 2025 switch off.

There are no current plans to switch off 4G and it is expected to be available for at least the next 10 years. All our SMS text diallers now have 4G connectivity.